Frequently Asked Questions

Everything you need to know about shopping with Bethenny

What is the status of my order?

You can track your order status through the confirmation email sent at the time of purchase. Once your package ships, a tracking number will be provided so you can monitor its progress in real-time.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally take between 7-14 business days.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all Bethenny products come with a one-year limited warranty against manufacturing defects. If you experience an issue with your purchase, please reach out to our customer service department.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. If you need to make a change or cancel, please contact us within 1 hour of placing your order, and we will do our best to accommodate your request.